Here’s a familiar scenario: You’re up to your ears in projects. Despite this, your boss comes up with a new initiative and is asking you to spearhead it, knowing full well you’re already overloaded. You somehow ignore the internal screaming inside your head and, to your own disbelief, you hear yourself saying yes to this request. Why?
REF: https://blog.trello.com/say-no-at-work-framework
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